One account for many shops
Sign in once with your phone number. Orders from every OITO shop are kept in one place.
For shoppers
One account, shop at many stores.
Pay right in your favourite shop's chat. Your money is held until the item arrives, and your points work at other shops.
- Sign in with your phone number
- Money held until the item arrives
- One points balance
9:41
‹ Order
Kurma Barokah · #8f3c21bc
Total paid
Rp 347.600
QRIS · 18 Sep, 09.18
Your money
- You paid
- Held until the item arrives
- Item received
- Released to the shop
Problem? File a claim
My points
26.487
Why OITO
Shop in chat, keep your money safe.
Money held until the item arrives
A licensed payment provider holds your payment. The shop gets it after you confirm the item arrived.
Points that follow you
Points from every shop go into one balance. Use them at other shops that accept network points.
Talk to the shop directly
Ask about stock, sizes or shipping in chat. The order and payment stay in the same conversation.
How it works
From chat to the item in your hands.
Find
Open the shop's chat on WhatsApp or from its link.
Sign in once
Enter your phone number and the verification code. Your account is ready.
Pay
QRIS or bank transfer. Your money is held, not yet sent to the shop.
Track
Order status and the tracking number show up in chat and in your account.
Confirm
After you confirm, the money goes to the shop and your points land.
Points
Earn at one shop, spend at another.
- One balance for every OITO shop
- Points history per shop
- Each shop decides whether network points can be used there
Points balance
26.487
Valid at every OITO shop that accepts network points
History
- KB+347
Kurma Barokah
Purchase · 18 Sep
- BS+1.420
Toko Batik Sekar
Purchase · 12 Sep
- KL−500
Kopi Lereng
Used · 9 Sep
- KL+225
Kopi Lereng
Purchase · 2 Sep
Protection
If something goes wrong, your money hasn't moved.
Held by a licensed payment provider
OITO does not hold your money. The payment provider keeps it until the order is complete.
File a claim in chat
Item didn't arrive or isn't as described? File a claim from the order page before you confirm.
OITO as mediator
The OITO team reviews evidence from you and the shop, then decides whether the money goes to the shop or back to you.
FAQ
Questions shoppers ask.
With your phone number. We send a verification code by WhatsApp or SMS, no password needed.
After you confirm the item arrived. If you neither confirm nor file a claim, the money is released automatically after the deadline shown on the order.
File a claim from the order page before you confirm. The money stays held while the OITO team reviews your claim.
At OITO shops that accept network points. Each shop's page shows whether your points work there.
Still have a question?
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